Terms & Conditions (Coaching & Events)

If you or Your Group have insurance cover and cancel your booking due to illness, accident or a change of circumstances, then the cancellation charges which apply may be covered by your insurance policy. In such instances, we recommend you check with your insurer.

4. INSURANCE & LIABILITY

All Events organised by Padelspeed are insured for ‘public liability’ purposes. Padelspeed holds Public Liability Insurance to the value of £1million and Employers Liability Insurance to the value of £5million. However, Padelspeed’ insurance does not cover Your Group’s public liability, or personal accident or injury whilst at an Event, except where such liability is caused by our negligence. These are risks which are borne by you and Your Group.

All members of Your Group need to be physically fit and able to participate in sporting activities and, accordingly, all members of Your Group accept all risks which may result from their own participation in the Event. As a participatory sporting event, each member of Your Group participates in the Event entirely ‘at their own risk’. Padelspeed cannot accept responsibility for death or personal injury to a participant, however serious and howsoever caused (including, but not limited to, poor pitch condition), except where such death or personal injury is caused by Padelspeed’ own negligence. All members of Your Group are encouraged to make sure they have their own personal and public liability insurance in place before taking part in the Event. It is your responsibility as the Group Organiser to inform all members of Your Group and/or their parents or guardians (or any other such responsible person) accordingly.

Padelspeed cannot accept responsibility for death or personal injury (however serious and howsoever caused including, but not limited to, death or injury due to adverse weather conditions or damage to the facilities, e.g. seating and seating fixings) to any person attending an Event (whether as participant or spectator) whilst on the venue premises (including car parks), except where such death or personal injury is caused by Padelspeed’ own negligence. It is your responsibility as the Group Organiser to inform all members of Your Group and/or their parents or guardians (or any other such responsible person) accordingly.

5. BEHAVIOUR & CONDUCT

It is a condition of Your Group’s participation in the Event that you and each member of Your Group agree to accept the authority and decisions of the Padelspeed organisers and venue management in attendance at the relevant Event.

All visitors to the venue (whether members of Your Group or spectators connected to Your Group) where the Event is being held must, at all times, comply with the instructions and regulations of the venue and /or its officers, employees or agents. All visitors to the venue where the Event is being held must not do anything on the premises, or any adjoining or neighbouring premises, in such a way as to cause damage, nuisance, annoyance, disturbance, inconvenience, injury or damage to the venue or the owners or occupiers of adjacent or neighbouring premises.

It is your responsibility as the Group Organiser to ensure the behaviour of all members of Your Group is acceptable at all times at the Event. In extreme cases of unacceptable behaviour by members of Your Group, Padelspeed and the venue where the Event is being held reserve the right to eject, without warning, any person from the venue, and its premises, whose conduct is considered unacceptable. This also includes the right to terminate Your Group’s participation in an Event whereby part or all of a group may be required to leave the premises. In such circumstances Padelspeed shall not refund any sums paid by you in respect of the booking.

Every individual (or responsible individual) in Your Group is responsible for their own safety (and the safety of minor(s) under their control) and the safe-keeping of their personal property/possessions at all times. We cannot accept responsibility for any loss of personal property/possessions.

You will be charged for any damages at the venue caused by members of Your Group. As Group Organiser, you will be held accountable for any damage caused to the Event venue or Event venue facilities by any members of Your Group or any connected spectators or for the theft of any property belonging to the venue where the Event is being staged.

No alcohol is allowed to be brought into the Event venue. Smoking is strictly prohibited anywhere inside the Event venues. The taking of any dangerous or illegal substances into the premises of the venue where the Event is being held is also strictly prohibited. Anyone caught with such dangerous or illegal substances in their possession will be ejected from the Event venue immediately and may be liable to prosecution.

6. TOURNAMENT RULES & FIXTURES

For all groups booking to take part in a tournament event (“Tournament”), final briefing details will be sent to the Group Organisers of all participating teams 5-10 days before the Tournament takes place. The final briefing will include fixtures, schedules and the Tournament rules.

7. JUNIOR TOURNAMENTS PLAYER REGISTRATION

Where you make a booking to take part in a Junior Tournament you will be required to complete a Player Registration Form, which includes the name and date of birth of each player in Your Group. As Group Organiser, you shall confirm that all such details are correct. Padelspeed will retain a copy of this form in the event that it should be necessary to follow up a query about a player’s age.

Padelspeed shall only use the personal information held in the Player Registration Form for the purposes of organising the Event. In supplying personal information on the Player Registration Form, each member of Your Group consents to Padelspeed processing its personal data in such a way. You shall ensure that each member of Your Group is aware of this and gives their consent accordingly.

8. PADEL TOURNAMENT AGE QUALIFICATION DATES

Your competition age group is determined by your year of birth – this applies to both juniors (8U - 18U) and seniors (30+). See the LTA's competition age groups page and calculator for more information.

9. TRANSPORT

Teams are responsible for organising their own transport to and from the Event venue. Padelspeed cannot be held liable for any part of the Event missed due to your failure to arrive at the Event venue at the time advised in your final briefing details.

10. CHILD PROTECTION

All Padelspeed Junior Tournament event managers are DBS checked.

11. REFEREES/UMPIRES

Independent, qualified referees or umpires are appointed for all major events but may not be present at graded or other tournaments.

12. MEDICAL SERVICES

Padelspeed will ensure the provision of first aid medical services at all Events.

13. PHOTOGRAPHS & VIDEO FOOTAGE

By booking your team(s), you are also agreeing that Padelspeed may, if appropriate, use any photographs or video footage taken by the Event photographers or film crew at our Events of individual players or teams, in our marketing literature, website and advertising. You shall ensure that all members of Your Group are also aware of this.

If you do not wish photography or video footage of members of Your Group to be used for this purpose for any reason, you must notify Padelspeed in writing to the email address at the head of these Terms and Conditions.

In order to provide you with the opportunity to purchase official photographs and official video footage from the Event official photographers and official film company, it may be necessary to share your contact details with them. If you do not wish for us to share your contact details with the official photographers or official video company, you must notify Padelspeed in writing to the email address at the head of these Terms and Conditions.

14. SPECTATORS

Spectators are allowed to enter the Event venue subject to capacity limits put in place by the Event venue owners. Spectators must remain in the designated seating areas for the duration of the Event. Spectators are not under any circumstances allowed to stand on the side of the pitch or go onto the pitch at any time. The designated seating areas at each Event are controlled and determined by the Event venue. Spectator viewing at an Event may therefore be limited or restricted, dependent on the designated seating areas allocated by the Event venue.

15. EVENT CANCELLATION/CURTAILMENT

In the unusual event that there are insufficient entries in an age group or category to go ahead with the specific Tournament age group or category, Padelspeed will attempt to offer a suitable alternative for the affected members of Your Group. If there is not an alternative option which is acceptable for those affected members of Your Group, and you wish to cancel those members of Your Group affected from your booking, then any payments made by the affected members of Your Group to Padelspeed prior to such cancellation will be refunded in full.

Whilst every effort is made to mitigate the risk, we cannot accept responsibility if the venue, where the Event is being staged, makes a decision to cancel the Event at any time prior to the day of the Event for their own sporting/business reasons. Such decisions are completely out of our control. A few examples (including but not limited to) of such situations are if the relevant tennis, padel, rackets or other sports club becomes involved in the end of season finals or qualifies for certain major competitions, damage to the facilities, venue renovation works and severe weather conditions. Such matters might be decided very close to the date of the Event and so cancellation, while very unlikely, is possible.

If such an incidence were to occur, Padelspeed would refund all monies paid to us by you in full, however we cannot entertain and will not be liable for, from you or any member of Your Group any claim for loss of monies or costs of any description (such as for travel or accommodation, either individually or collectively), or disappointment or loss of opportunity, incurred as a result of such an Event cancellation.

Whilst every effort will be made to complete all scheduled fixtures at every Event, Padelspeed cannot be held responsible for the curtailment of an Event due to adverse weather conditions or the decision of other teams to withdraw from the Event.

Padelspeed event management and the venue management reserve the right to stop an Event, at any time, if any circumstances arise where the safety of participants/spectators is considered to be at risk, for example (including but not limited to) severe weather conditions. It is possible that in such a situation an Event could be terminated before completion. However unlikely such circumstances may be, and whether or not any such circumstances may be deemed foreseeable (i.e. where it was obvious that such circumstances would happen or both of us knew it might happen), and irrespective of how much of the Event was incomplete, participants/spectators will not be entitled to a full or partial refund of monies paid to Padelspeed unless Padelspeed and the Event venue management, in evaluating the elements of the Event that did not take place and the reasons for them not taking place, deem that an appropriate refund of the monies paid to Padelspeed is due. If deemed appropriate, the refund will be made in line with the proportion of the Event that did not take place. In such occurrence, Padelspeed cannot entertain and will not be liable for, from you or any member of Your Group any claim for loss of monies or costs of any description (such as for travel or accommodation, either individually or collectively), or disappointment or loss of opportunity, incurred as a result of such an Event termination.

16. FORCE MAJEURE

Padelspeed shall not be liable for any loss, damage or expense which you or Your Group may incur arising from a change or cancellation to your arrangements which occur due to unusual or unforeseeable circumstances beyond our control and that of our suppliers. Such events would include, for example, war, threat of war, riots, civil strife, pandemics, industrial disputes, terrorist activity, fire or adverse weather conditions, natural or nuclear disaster, or similar events beyond our control.

17. COMPLAINTS PROCEDURE

In the event that you have any problems with any element of your Event experience, you must advise the Event organisers immediately, so that we can attempt to resolve the problem at once. If the problem cannot be resolved at the Event, then we will ask you as Group Organiser to contact us in writing after the Event with details of the complaint, following which Padelspeed will undertake a full investigation. If you fail to take either of these steps, it will affect our ability to investigate your complaint and may impact the way your complaint is dealt with. In the event of any dispute arising between us, the dispute will be governed by the laws of England & Wales under the exclusive jurisdiction of the English courts. Complaints must be submitted in writing within 28 days of the event.

In the event that any term of these Terms and Conditions is held to be unenforceable, all other terms and conditions contained herein shall remain unaffected.

Padelspeed cannot be held responsible for the conduct, behaviour and actions of other teams attending the Event; the decision of teams not to fulfil a scheduled fixture at the Event; loss of property and damage to property/vehicles at the Event venue. Vehicles are left in the Event venue car park or surrounding area entirely at the owners’ risk. We cannot accept responsibility for any loss, theft or damage, however extensive and howsoever caused.

Due to the fact that it is something which would be outside of our control, Padelspeed cannot accept responsibility for the condition of the pitch or the facilities (including, but not limited to, changing facilities, food and beverage outlets and designated seating areas) at the time of the Events, and therefore we will not be able to entertain or be liable for claims, of any description, from any person, if the condition of the pitch or the facilities for an Event is not to their satisfaction.

18. EVENT DELIVERY ACCURACY

To the best of our knowledge, all information advised on the website is fully accurate. Please be aware that there may be occasions when facilities or items at Event venues, as stated on the website, are modified or unavailable due to factors beyond our control.

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